I emailed GE Life to reset my e-Connect password and got this one-size-fits-all reply that they probably send to everyone - even those who are already e-Connect subscribers.
(NB. e-Connect is an Internet application on the GE website that lets you check your policy details online. It works like internet banking.)
Thank you for your email.
We will update our records for your new address and will send you an acknowledgement soon.
As you are residing overseas, the e-Connect PIN will be posted to you within 1 to 2 working weeks.
We would also like to take this opportunity to introduce you to e-Connect, a secured web-based service that is specially designed for our Policyholders. With a secured password, you will be able to access information such as policy details and values.
If you have not sign up for our e-Connect, do sign up at our website at www. Lifeisgreat.com.sg for easy access of your policy information.
Try it, it's very easy to register.
Thank you for insuring with Great Eastern.
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